Our Support Plans
Explore our carefully crafted consultation packages tailored for home users, remote workers, students, and professionals who seek clarity and device confidence.
π§Ύ One-Time Help β Β£19.99
Ideal for quick resolutions, minor concerns or new users.
π Validity:
Single session, use within 7 days of purchase
𧬠Includes:
- 20β30 min expert video session
- Personalised email summary
- Printer/scanner setup or software checks
- Device compatibility guidance
π Extras:
- Free printable checklist
- Suggestions for device stability
- Follow-up email within 48 hrs
π 1-Month Setup Guide β Β£39.99
Perfect for small office or temporary home setups.
π Validity:
4 weeks active coverage (up to 4 sessions)
𧬠Includes:
- Printer/Wi-Fi setup support
- Workspace & layout advice
- Customised device recommendations
π Extras:
- Setup planner PDF
- Tips to avoid common device errors
- Response within 12 working hours
π‘οΈ 6-Month Clarity Plan β Β£69.99
Great for freelancers, tech learners, or long-term support seekers.
π Validity:
6 months active coverage, up to 6 consultations
𧬠Includes:
- Monthly health check reminders
- Compatibility monitoring (OS/devices)
- Stepwise setup for new devices
- Workspace evolution tips
π Extras:
- PDF: 6 Device Mistakes to Avoid
- Early access to changes or updates
- Reminders for drivers/software
π Annual Device Guidance β Β£129.99/year
Perfect For: Households or small offices seeking regular clarity
Coverage Duration:
12 months from sign-up
10 video consultations included
Unlimited email-based support
Services Included:
- Seasonal device performance reviews
- Quarterly upgrade and compatibility advice
- Router layout & device matching support
- One detailed network consultation annually
Bonus Features:
- Printable yearly planner (PDF)
- Annual report with expert insights
- Email replies within 12 working hours
βΎοΈ Lifetime Clarity Plan β Β£249.99 (One-Time)
Perfect For: Families, long-term users, or anyone wanting peace of mind for years ahead
Coverage Duration:
Lifetime consultation access
1 video call/year (on request)
Services Included:
- Setup help for printers, scanners, smart devices
- Wi-Fi/Bluetooth compatibility guidance
- Advice for OS sync and cloud setups
- Digital device planning for family/office
Bonus Features:
- Custom calendar for wellness (PDF)
- Troubleshooting handbook (PDF)
- Annual performance session (optional)
- Email priority (MonβSat within 12 hrs)
Premium Benefits:
- One extra household included
- Exclusive tips + early access to updates
- Yearly discounts on future upgrades
- No renewals β one-time peace
π₯ Small Team / Shared Office Plan β From Β£159.99
Perfect For: Micro-offices, team homes, or shared setups (2β5 users)
Coverage Duration:
3β6 months depending on your custom plan
Includes shared access for up to 5 users
Services Included:
- Up to 10 team sessions
- Workspace calendar customisation
- Help with printer-sharing & device layout
- Workflow guidance for all users
Bonus Features:
- Team planner (PDF)
- Shared inbox support
- Tips for preventing device overload
- Fully tailored setup guidance